Privacy Policy

Last updated: [INSERT DATE]

At [BUSINESS NAME], we respect your privacy and are committed to protecting any personal information you choose to share with us through this website.

This Privacy Policy explains what information we may collect, how we may use it, and how we aim to keep it safe. This policy is provided as general information and should be reviewed and updated by [BUSINESS NAME] before being published as a final legal document.

Information we may collect

When you use this website, contact us, submit a form, book an appointment, or request information, we may collect details such as:

Your name
Your email address
Your phone number
Your message or enquiry
Appointment or booking information
Any information you choose to include in a form or message

Please avoid sharing urgent, highly sensitive, or emergency medical information through this website. If you need urgent medical support, contact your local emergency services or seek immediate medical care.

How we use your information

We may use the information you provide to:

Respond to your enquiry
Manage appointment requests or bookings
Provide information about our services
Improve the website and user experience
Maintain appropriate records
Comply with any legal or professional obligations that may apply

We will only use your information for reasonable purposes connected to your enquiry, care, or interaction with [BUSINESS NAME].

Health-related information

As a health or wellness-related practice, [BUSINESS NAME] may receive information that relates to your health, wellbeing, treatment goals, or personal circumstances.

Any such information should be handled with care and used only for the purpose of responding to your enquiry, managing your appointment, or providing the services you have requested.

This website is not intended to replace professional medical advice, diagnosis, or treatment. Information submitted through this website does not create a practitioner-client relationship unless confirmed directly by [PRACTITIONER NAME] or [BUSINESS NAME].

Sharing your information

We do not sell your personal information.

We may share limited information with trusted service providers who help us operate this website, manage bookings, process forms, send emails, or deliver administrative support. These providers should only use your information as needed to provide their services.

We may also share information where required by law, professional obligation, or to protect the rights, safety, or wellbeing of our clients, practitioners, or others.

Cookies and website analytics

This website may use cookies or similar technologies to help the site function properly, understand how visitors use the website, and improve the overall experience.

You may be able to control or disable cookies through your browser settings. Some parts of the website may not work as expected if cookies are disabled.

Third-party links and tools

This website may include links to third-party websites, booking platforms, payment providers, forms, maps, or social media pages. We are not responsible for the privacy practices, content, or policies of third-party websites or services.

We recommend reviewing their privacy policies before sharing any personal information with them.

How we protect your information

We take reasonable steps to protect the personal information shared with us. However, no website, email system, or online service can be guaranteed to be completely secure.

Please take care when deciding what information to share online, especially when submitting health-related or sensitive details.

How long we keep your information

We may keep your personal information for as long as necessary to respond to your enquiry, provide services, maintain business records, comply with legal or professional obligations, or resolve disputes.

When information is no longer needed, we aim to delete, anonymise, or securely store it as appropriate.

Your rights

Depending on where you live and which privacy laws apply, you may have the right to request access to the personal information we hold about you, ask for corrections, request deletion, or object to certain uses of your information.

To make a privacy-related request, please contact us using the details below.

Children’s privacy

This website is not intended for use by children without the involvement of a parent, guardian, or responsible adult.

If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

[BUSINESS NAME]
[PRACTITIONER NAME OR TEAM NAME]
[EMAIL ADDRESS]
[PHONE NUMBER]
[BUSINESS ADDRESS, IF APPLICABLE]
[WEBSITE URL]